Talent management

Recruiting vs Upskilling in 2024: Which is the best strategy for closing skills gaps?

15m reading time
Nick Davies
Nick DaviesChief Commercial Officer (CCO)

As the skills gap widens and businesses struggle to keep up with evolving technologies and shifting expectations from their employees, it's becoming increasingly difficult to find the right talent, nurture it, and retain it.

For L&D and HR managers, the choice often boils down to two primary talent management strategies: recruiting new talent or upskilling the current workforce. But which approach is the most cost-effective and beneficial in the long run?

Let's explore the options together...

Recruiting-vs-Upskilling-2.png

Comparing the costs of hiring new employees vs. upskilling your current team

Hiring new employees can quickly add up, with the average cost per hire reaching around $4,700. This expense covers everything from job ads to interviews to onboarding, but the costs don't stop there. You're also investing a significant amount of time the average recruitment process takes about 41 days, and it could be 3 to 6 months before that new hire is fully up to speed.

In contrast, upskilling your current team is not only faster but also much more budget-friendly. The average cost of training an employee is $1,252—a fraction of what it costs to bring in new talent.

By choosing to develop the skills of your existing workforce, you're making a smart, cost-effective decision that delivers value far beyond the bottom line.

Recruiting-vs-Upskilling-3.png

Addressing the skills shortages

The skills gap is an escalating concern in the boardroom, with 79% of CEOs acknowledging that skills shortages are a significant challenge to organisational success.

For L&D managers, the journey begins with a crucial first step: conducting a comprehensive skills gap analysis. This isn't just about identifying what's missing—it's about aligning your workforce's capabilities with the future needs of the business.

By leveraging tools like employee evaluations, performance reviews, and direct feedback from managers, you can pinpoint the exact skills your team needs to succeed in a rapidly evolving landscape. Once these gaps are mapped out, you can design targeted learning programmes that don't just fill these gaps—they propel your team and company to success.

Whether this is through online courses, face-to-face workshops, or mentoring, these learning initiatives should be customised to meet both individual and organisational needs. And, to truly make an impact, these programmes must be closely aligned with your company's strategic goals. For instance, if your business is embracing new technology, L&D efforts should focus on boosting digital literacy and technical skills across the board.

By taking this proactive approach, you're not just addressing a skills gap—you're transforming it into an opportunity for growth to gain a competitive advantage, ensuring your organisation is equipped to meet the challenges of tomorrow.

Recruiting-vs-Upskilling-4.png

Retaining your top talent

Upskilling not only reduces costs but also strengthens employee loyalty and engagement. According to LinkedIn's Workplace Learning Report (2023), 94% of employees would stay at a company longer if it invested in their career development. To create an even stronger sense of purpose and connection to an organisation, L&D and HR managers should take the time to understand each employee's personal ambitions and career goals.

By having meaningful conversations and working closely with line managers, L&D can create tailored learning programmes that not only meet the organisation's skills requirements but also align with individual aspirations.

Recruiting-vs-Upskilling-5.png

The productivity and profitability gains from upskilling

Upskilling goes beyond just keeping talent engaged; it's a powerful productivity booster. In fact, companies that champion upskilling see a 2.5x increase in productivity.

With businesses reporting stats like this, it's clear that investing in your team's ongoing development doesn't just enhance retention—it directly correlates to better business outcomes. You're not only elevating individual performance; you're also contributing to the successful execution of the business strategy.

Conclusion: The case for investing in learning and development to future-proof your team

For L&D and HR managers, the data presents a compelling story: investing in your current talent and implementing targeted learning programs is not only a wise financial decision but also a strategic game-changer. By prioritising the upskilling of your workforce, you not only save on recruitment costs but also benefit from increased productivity, employee loyalty, and ultimately, heightened profitability.

Imagine a company where your team is constantly evolving, adapting and innovating. By committing to the growth of your existing employees, you're not just preparing for the future—you're actively creating a resilient, forward-thinking organisation that fosters a culture of continuous learning and innovation.

In today's fast-paced world, where agility and adaptability are essential for success, empowering your workforce through upskilling isn't just an option—it's the key to future-proofing your organisation.

Learn more about talent management strategies to bridge skills gaps and retain your top performers in our free expert guide.

Expert_guide_promo_Talent_Management_landscape_30dc435dab.png

Book your Thinqi demo today

Ready to discover what Thinqi can do for you? Our friendly learning experts are ready to help you solve your L&D challenges for good.

Book a demo